Security

How Tischify protects your data.

You decide which areas each team member can access and how long guest data is kept. Find out how sign-in, access checks and data retention work in Tischify.

  • Measurement without cookies
  • Sign-in without a password
  • Set your retention period

Access and retention

What happens to our guest data once we trust it to a system?

  • Who in the team may see which data?
  • When is older guest data deleted?
  • How are images and documents protected?

Tischify checks access separately for each restaurant. Manage permissions, retention periods and signed-in devices in the settings.

01

Strict separation of restaurants

On each request, the server checks the account and membership of the relevant restaurant. This keeps restaurant data separate.

02

Sign-in without a password

Sign in with a code sent to your email. View signed-in devices in your account and revoke their access when needed.

03

Permissions per person

Assign permissions to match each team member’s work, such as reservations, the website or menus. Manage membership separately for each restaurant.

04

Measurement without cookies

Reach measurement works without cookies and without raw IP addresses. Do Not Track and Global Privacy Control are respected, and you can object on the privacy page.

05

Maps only after a click

Google Maps loads only when a guest explicitly asks for it. Before that there is no connection to Google.

06

Automatic data cleanup

After the set retention period, older reservations are anonymised and unused guest profiles deleted. Contact enquiries are also subject to automatic deletion.

07

Files sit privately

Images and documents are held in private storage. Access uses verified links that are valid for a limited time.

08

Logs without guest data

Names, phone numbers, email addresses and internal notes never appear in logs, statistics or push messages. The lock screen shows no guest name either.

09

Website text translation

Automatic translation processes the designated website text fields. Guest data and sign-in credentials are excluded.

Data minimisation

Protect guest data in daily use.

Tischify limits data in technical logs and notifications. Audience measurement records usage without a personal tracking identifier.

  • No raw IP addresses and no recognition identifier in the reach measurement.
  • No guest names, phone numbers or notes in logs and push messages.
  • Restaurant teams sign in with an email code.

What you control

Manage access and retention periods.

Set permissions and retention periods in the settings. Use your device list to review signed-in devices.

  • Choose the retention period for guest data.
  • Assign permissions to team members and revoke device access.
  • Security notifications inform you of relevant access changes.

Questions about security

We answer security questions concretely.

Contact us to learn more about storage, access or deletion.

Ask a question